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Privacy Policy

Who we are

Our website address is: https://cda-innovations.co.za.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your Contact Information

CDA-Innovations collects personal contact information including your name, email address, and phone number when you register on our site, place an order, subscribe to a newsletter, or enter information on our site. This information is used to process transactions, send periodic emails regarding your order or other products and services, and improve the customer service provided by our website.

Additional Information

In addition to the personal contact information, we may collect additional data such as your preferences and interests based on your activity on our website to better tailor our offerings and enhance your customer experience. This may include data about how you use our website, the products you viewed, your saved items, and your purchases.

How We Protect Your Data

CDA-Innovations implements a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption technologies like SSL (Secure Socket Layer) to protect data transmitted over the internet.
  • Security best practices such as regular malware scanning, secure coding practices, and adherence to data protection regulations.
  • Restricted access to your personal data, limited to those employees or partners who need to know that information to provide services to you.

Data Breach Procedures

In the event of a data breach, we will take the following steps to mitigate the breach’s effects and protect our users:

  • Immediate identification and isolation of the breach to prevent further data leakage.
  • Assessment of the scope and impact of the breach.
  • Notification to all affected individuals and regulators as required by law, no later than 72 hours after discovering the breach.
  • Review and strengthening of security policies and controls to prevent future breaches.

What Third Parties We Receive Data From

CDA-Innovations receives data from third-party providers that help us conduct our business and manage our customer interactions. These third parties include:

  • Payment processing companies, which handle transactions but do not share your credit card information with us.
  • Marketing platforms that assist with email campaigns and other promotional activities.
  • Analytics providers like Google Analytics, which supply aggregated data about website traffic and interactions.

What Automated Decision Making and/or Profiling We Do With User Data

We utilize automated decision-making and profiling within our systems to enhance customer experience and provide tailored product recommendations. This involves analyzing your browsing and purchasing history to present you with products that are most likely to interest you. No decisions that have a legal effect or significant impact on individuals are made solely by automated means.

Industry Regulatory Disclosure Requirements

As a provider of customized clothing and apparel, CDA-Innovations complies with industry-specific regulations and standards. This includes:

  • Compliance with the Consumer Protection Act (CPA) in South Africa, which governs the sale of goods and services online.
  • Adherence to POPIA regulations concerning the processing of personal information.